Consultation & analysis
- Walk me through a full consultation from the moment the client sits down.
- How do you read the natural base and estimate % white — where do people go wrong?
- How do skin tone and eye colour change your shade choice?
- Talk me through the allergen alert test — timing, what a reaction looks like, what you'd do.
Theory & formulation
- Base 6, ~50% white, wants a warm 7 — full formula and developer? Why?
- Underlying pigment at 7 vs at 9 — how does it change your toner?
- When do you drop from 30 to 20 or 10 vol, and why?
- High-lift tint vs bleach — when does high-lift stop being enough?
Application, freehand & lightening
- Regrowth without banding or overlap — your exact method.
- Full-head foil map — sectioning, start point, weave vs slice; timing at speed.
- Balayage — placement, and how you control saturation and the melt.
- On-scalp bleach — how do you keep it safe and even?
Toning, correction & independence
- Post-lightening — how do you choose toner + developer and check as it processes?
- Going darker over lightened ends — how do you stop it going flat / green?
- What do you already do with no one checking? Where does your manager step in?
- Talk me through a service that went wrong and how you fixed it.